I’ve ordered twice before and love the sweatshirts. Have to be careful not to show up in the same shirt when I go out because I would wear them everyday. The last two I ordered as a merry Christmas to me gift. There was a small defect in one so sent an email and pic to the company. They replied within 24 hours! And sent a replacement immediately. No hassle or questioning at all. I’m beyond impressed. I’ll be ordering more in the future! And these are excellent brand name items. Wash beautifully and fit great!! I love my groovy sweatshirts!