I bought this shirt for my daughter's birthday, and I knew she would love it the minute she saw it. However I was very disappointed when I opened it up and saw that some of the dye during production had been splattered on the shirt. I took a couple of photos and emailed them to the folks at Flower Children, only half expecting to even get any reply at all. Imagine what a pleasant surprise it was when they not only responded, but told me they were preparing another shirt for shipment right away. I quickly received it in the mail and it was perfect! What a fantastic customer service experience with this company! Not only that, but the four shirts that I ordered are unique and wonderfully designed. Definitely a five-star online shopping experience with the Flower Children store!