Delivering & Shipping
All users (shipper, client, and customer) MUST agree to our Shipping and return policy in order to use shipping services provided by Flower Children.
- It is our pride that we ship nationwide excluding -----. In addition to that, we also ship internationally depending upon the volume of order. Currently We are shipping via ---------- addresses
- At Flower Children, various shipping methods are available including Ground Home Delivery, Express (3 business days), 2 Day, and Overnight services.
- There are some factors that can influence the cost of shipping to a certain extent. These include:
- Shipment weight
- Size of the package
- Destination Address
- Shipping method
- Our website orders are processed 24 hours, due to this reason once an order is submitted there is no way for us to accommodate a change. This includes changes in quantity, ship method, address and item.
- Separate orders will need to be placed if your order requires multiple ship to addresses.
- com cannot be held responsible for lost or delayed packages caused by insufficient addresses. The address must contain name, street address, apartment or suite numbers, city, state and correct zip code.
- To eliminate any misunderstandings, we do not accept and honour any verbal shipping agreements. All Shipping pricing, commitments and promises are in writing.
- All information published in our website including shipping rates is subject to changes without notices.
- All return/refund requests must be made to our Customer Care department within 10 business days of receipt of your order and MUST be authorized by customer service in advance.
- Refunds for returns exclude shipping costs, and the customer is responsible for shipping the products back to us in their original condition at their own expense.